We’re looking for proactive individuals who can effectively communicate technical solutions to fulfill the needs of a diverse audience. If you can sell snow to a penguin, this job’s for you!
Requirements:
- Comfortable speaking with customers in an upbeat fashion
- Excellent oral and written communication skills
- At least 3 years of experience with cPanel/WHM & the web hosting industry
- Have an understanding of Shared, Reseller, VPS, and Dedicated Server hosting
- Have experience with WHMCS, Kayako and cPanel
- Have a firm understanding of open source software such as WordPress, Drupal, Joomla!
- Quickly able to identify the needs of potential customers and recommend the most suitable hosting solution
- Have a reliable high speed internet connection
Responsibilities:
- Inbound Sales Inquries (Telephone, Live Chat, Tickets)
- Following up with sales leads
- Order Verification